NetSupport DNA

A suite of easy-to-use tools for managing and supporting IT assets across a school network or campus. NetSupport DNA's latest version 4 software contains a wealth of features designed to make School IT management so much easier. Highlights include: automatic discovery of devices; hardware and software inventory; change tracking and software licence management. Building on the flexibility of a single solution for schools,NetSupport DNA also includes energy monitoring; power management; USB endpoint security; printer monitoring; application and internet metering; a flexible alerting suite; and an easy-to-use software distribution module.For education environments, NetSupport DNA is designed first and foremost to be easy to install and use.

Key Features

  • Inventory
  • IT Asset Management and Hardware Inventory
  • Software Asset Management and Inventory
  • History
    Enables you to track all changes to a PC Hardware and Software. It provides a full chronological summary of all activities recorded by NetSupport DNA for all of the primary inventory based components. These include:-
  • Hardware History
  • Software History
  • User History
  • Alert History
  • System and PC Alerting
    NetSupport DNA features an extremely powerful Alerting module allowing the system to automatically notify operators when any number of changes occurs across the school network. Building on the DNA philosophy, the system is designed to be simple to initiate and there is no limit to the number of custom alerts that can be added. There are two types of alert:
  • System Alerts
  • PC Alerts
  • Energy Monitor
  • Simple and concise high-level summary of potential energy wastage across an organisation by computer systems that are left powered on out of business hours.
  • Department heads or management can view the rate of energy usage by computers across the organization
  • Metering
  • Application Metering
  • Internet Metering
  • Reporting
  • Internet Restrictions
  • Software Distribution
  • Processes the software it distributes to target machines in two ways:
    • Operator can apply parameters to a collection of files or folders which can then be actioned on delivery.
    • Script and record the user prompts that will appear during an installation, which bypasses the need for operator intervention.
  • Once created, the application package can be automatically "Pushed" to the target PCs for deployment or alternatively "Published" centrally on the DNA server.
  • Once published, a user can check to see which applications are available for their PC, based on their departmental membership and install these on demand.
  • Endpoint Security
    • A simple and effective solution for managing the use of USB memory sticks to help maintain the security of the school network. The use of memory sticks can be controlled across the entire school or just for specific departments, staff or students. Usage can be set to allow full access, block all access, allow read-only access or prevent applications being run from an unknown memory stick.
    • A program administrator can connect a memory stick to their local PC and then authorise its use within the DNA console for either a given department or a specific teacher. Not only does NetSupport DNA identify both removable (memory stick) and portable (mobile phone, tablet, camera) storage devices, it also provides similar usage controls over CD / DVD devices (including USB and virtual).
  • Desktop Utilisation
  • NetSupport DNA is designed to ensure you have maximum visibility of your school’s assets, from the classroom to the ICT suite and the library.System reports highlight PC and application usage to ensure under-utilised PCs can be identified and then re-deployed.
  • In addition, “dynamic groups” enable technicians to designate and track technology due for replacement or upgrade. A great feature to help support both procurement and budget planning.
  • Reporting
  • User Details - Locate and Manage your Users
  • On Screen - On-screen reports are provided with supporting bar and pie charts and drill down capabilities on all key summary data.
  • Print optimised Reporting - Offers a full set of management reports. All reports include the option to print or export to PDF, DOC and XLS.
  • Custom Reporting - Provides users with an easy interface for defining limitless custom reports.
  • Pick and choose from the vast array of data fields held in the DNA database, apply totals and appropriate formatting.
  • NetSupport DNA Mobile Console
  • NetSupport DNA Mobile Console - Manage your IT assets on the move with theNetSupport DNA Mobile Console
  • NetSupport ServiceDesk (Optional)
  • NetSupport ServiceDesk (Optional) - Helps to effortlessly track, organize, manage and answer the toughest desktop support challenges.